Frequently Asked Questions
Everything you need to know about Vani Cosmetics.
Are Vani Cosmetics products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All of our products are 100% cruelty-free and we offer a wide selection of vegan-friendly options clearly marked on each product page.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the domestic region. International shipping can take between 10-21 business days depending on your location and customs processing.
What is your return policy?
Due to the hygienic nature of beauty products, we can only accept returns on unopened and unused items within 30 days of purchase. Please contact our support team to initiate a return.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping fees and estimated delivery times are calculated at checkout based on your destination.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.