Returns & Exchanges
At Vani Cosmetics, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, we offer a 30-day return policy for unused and unopened products to ensure the highest standards of hygiene and safety.
Return Process
- 1.Initiate Your Request
Contact our support team at [email protected] with your order number and the reason for your return to receive an authorization form.
- 2.Prepare Your Package
Securely pack the items in their original, unopened packaging to prevent damage during transit, ensuring all seals are intact.
- 3.Ship the Items
Affix the provided shipping label or use a tracked courier service to send your package back to our distribution center.
- 4.Receive Your Refund
Once our quality control team inspects and approves the return, your refund will be processed to your original payment method within 5-7 business days.